Shipping policy

Shipping Policy

Thank you for shopping with Lina Jewelry! We aim to deliver your handcrafted jewelry to you as quickly and securely as possible. Please read our shipping policy below to understand how we handle your orders.

1. Shipping Locations

We currently offer international shipping. Orders can be shipped to most countries within Europe and beyond. Please ensure that the shipping address provided at checkout is correct.

2. Shipping Timeframe

  • All orders are processed within 3-5 business days of receiving the payment (excluding weekends and holidays).
  • Shipping times vary depending on the destination and the shipping method selected.
    • Domestic (within the EU): Estimated delivery time is 5-7 business days.
    • International orders: Delivery time may take 7-14 business days depending on the location.

Please note that delivery times are approximate and may be affected by factors such as customs processing or postal delays.

3. Shipping Methods

We use reliable postal services and couriers to ensure that your order arrives safely. Available shipping methods are listed during checkout.

4. Shipping Fees

  • Shipping costs are calculated based on the weight and destination of your order.
  • The final shipping cost will be displayed before completing the checkout process.
  • Free shipping may be available for specific promotions or order amounts, so keep an eye on any current offers in the store.
  • Customs duties and import taxes are the responsibility of the buyer and may vary depending on your local regulations.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number (if available) via email. This will allow you to track the status of your order.

6. Customs and Import Duties

For international orders, customs duties and taxes may apply depending on the country. Customers are responsible for any additional charges that may arise due to customs processing.

7. Delays

While we strive to ensure prompt delivery, there may be occasional delays caused by factors such as holidays, weather conditions, or logistical challenges. We will notify you if any delays are expected.

8. Shipping Address Changes

Please make sure to enter the correct shipping address during checkout. We cannot make changes to the address once the order has been shipped.

9. Damaged or Lost Items

If your item is damaged during shipping or lost, please contact us immediately at info@linajewelry.shop. We will assist you in resolving the issue in accordance with our Return and Refund Policy.

10. Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy.

Contact Information

If you have any questions about your order or our shipping policy, please feel free to contact us at: